Itil resume

Resume itil

itil resume

Itil " itil glossary version 3 itil portfolio management"

Managed the development team for the Global Application Deployment and rationalized the global portfolio. Designed contingency development and offsite collaborative code development archive. Fostered a software control and Management Process (scmp) to enhance portfolio transparency. Developed the "Evergreen Model for Infrastructure refresh" to achieve the extraordinary return on investment demanded, Appraised historic lifecycles of various infrastructure component stacks. Analyzed provisioning processes and created roadmap to optimize roles, tools, and processes. Introduced metrics and reporting to aid and enhance decision making, forecasting, and load balancing. Pioneered Identity management Solutions including role-based definitions and optimizations for stakeholders.

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developed total cost of ownership and return on investment models and templates for project casting. saved 500,000 by enhancing the tco/roi outlook and enhancing transparency into the portfolio. staged Identity management interviews, architectural briefs, and management workshops for organizational essay uplift. Wermske page Two bp, houston, tx standards coordinator, Enterprise Architect Aligned efforts between service line management and emerging technology. Serve as Technical liaison between the top streams of business and operations providing coordinated roadmaps for change and global strategies. Practiced itil and Prince2 methods. Implemented vmware solutions that reduced costs by 2,800 per end-user and eliminated redundant desktops. Developed Linux Standards to empower globalized command and control of configuration management, procurement, compliance, and reporting. Applied Agile development Methods from Extreme and scrum methods pragmatically to mitigate spend risk. Reduced Provisioning Life-cycle from 18 months to 18 days and improved high-performance efficiency by 350.

introduced Sharepoint and supporting tools as an alternative to ad-hoc tools. Benefits projected to save hundreds of man hours per month in duplicated efforts and inefficient workflows. nurtured documentation initiatives writing to level-set team knowledge and eliminate high risk, resource silos. member of Business Contingency response team lyondellBasell, houston, tx * 2008 Management Consultant Adjunct to senior Management. Primary liaison between Information Technology and the Project Management Office. Responsible for leading consulting services and developing business cases. Identify and validate scope and requirement definitions. Focused on division portfolio related to integration, merger/acquisition, and divestures.

itil resume

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Facilitated emergence from bankruptcy by enhancing intelligence on rogue initiatives buried in operations. identified dozens of costly approver and cross-functional hand-off gaps in software provisioning championed Knowledge management and aligned the document repository with sox and qm efforts. with an amazing team, we initiated itil aligned services mapping for Portfolio, catalogue, measurement initiatives. creator of tempo a branded stack of high-level communication and cross-functional awareness. advocate and coach in process modeling and standardization. MerrillLynchBank of America, houston, tx * 2009 Assistant Vice President - platform Technologies Manage associates and responsible for hiring, termination, and performance. Exercise judgment within generally defined practices and policies in selecting methods and tools for obtaining solutions. Budget responsibility and empowered to direct the activities of others.

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itil resume

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Strategy and Uplift : Serving as a technical / functional bridge; i illuminate suboptimal behaviors that are hidden in plain sight or buried in cross-functional relationships. Service, operations : Harmonizing delivery with business objectives; I believe that service level agreements are key success measures. They should be truly measureable and meaningful to all stakeholders. Portfolio, appraisal and Staff Analysis : Gifted at appraisal and planning; I have a natural talent view for seeing trends, emerging patterns, or outliers in random data; providing 80/20 estimates; or over-the-horizon forecasting for prioritization. Management, pedigree with Digital Security background : Multi-flavor Unix/Linux mastery; State Scan/Pen Security Clearance.

Optimization, contingency, hardening, compliance and architecture. LyondellBasell, houston, tx, management, consultant, adjunct to Executive management. Rationalized raw, bulk data into meaningful, decision support units. Developed staffing analysis and resource optimization methods. Prepared baseline process maps, organizational/services matrix, knowledge management analysis, and frontline management skills assessments. Evangelized itil efforts for organizational uplift and to prepare for a paradigm the shift in organizational behavior. Identified cost opportunities in Software Provisioning and approval behavior resulting in actionable savings.

The primary goal of Release management is to ensure that the integrity of the live environment is protected and that the correct components are released. Service validation and Testing. Process Objective: to ensure that deployed Releases and the resulting services meet customer expectations, and to verify that it operations is able to support the new service. Service Asset and Configuration Management, process Objective: to maintain information about Configuration Items required to deliver an it service, including their relationships. Knowledge management, process Objective: to gather, analyze, store and share knowledge and information within an organization. The primary purpose of Knowledge management is to improve efficiency by reducing the need to rediscover knowledge.

Downloads, use the following links to open the process overview of Service Transition showing the most important interfaces: The, itil discipline service Transition at a glance. Notes, by: Stefan Kempter, it process Maps. service validation configuration Mgmt. 6, itil, manager jobs found on Monster. 6 jobs, new, applied, fast Apply. New, applied, fast Apply. 11351 Corola, trail Drive *Houston, tx77066.281.628.5298, information Technology manager, senior-level it manager with more than 10 years of comprehensive experience in it operations, specializing in strategic planning, execution, disaster recovery, and the fast delivery of services in banking, healthcare, government, oil and gas, chip.

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As per, itil 2011, the following main processes are part of the. Itil stage, service Transition : Change management, process Objective: to control the lifecycle of all Changes. The primary objective of Change management is to enable beneficial Changes to be made, with minimum disruption to it services. Change evaluation, process Objective: to assess major Changes, like the introduction of a new service or a substantial change to an existing service, xmas before those Changes are allowed to proceed to the next phase in their lifecycle. Project Management (Transition Planning and Support). Process Objective: to plan and coordinate the resources to deploy a major Release within the predicted cost, time and quality estimates. Application development, process Objective: to make available applications and systems which provide the required functionality for it services. This process includes the development and maintenance of custom applications as well as the customization of products from software vendors. Release and Deployment Management, process Objective: to plan, schedule and control the movement of releases to test and live environments.

itil resume

Sigma, microsoft Certifications, cisco certifications, Prince -2, capm etc. Sushil Kumar Sharma ( Business Operation Manager)? 2 years ago 0, thumbs up 0, thumbs down. Objective: The objective of, itil, service Transition is to build and deploy it services. The service Transition lifecycle stage also makes sure that changes to services and service management processes are carried out in a coordinated way. Part of : it service management, itil 2011 processes. Contents, processes: itil, service Transition, service Transition builds and deploys new or modified services.

Implementation costs, identifying critical pain points for business and customers, and leading it staff through complex deployments. Dynamic senior manager with the ability to manage resources, budgets and timelines to drive accountability vegetarianism and keep key projects on track. Respected for driving collaboration across groups: C-suite, internal it, legal, security, technical, and others. Champion of emerging technologies and overlooked solutions through aggressive research assessing impact and by opening fluid communication with internal smes on technical needs to produce seamless client intra-business solutions. Recognized for motivating high-performance, business-savvy technical teams through the introduction of enterprise-wide standards, best practices, and continual quality improvements including pmi and itil methodologies. We are glad to welcome you to quickwin family. Ccna, cisco, microsoft, itil, six Sigma, prince ii, cobit- Open as well as Corporate trainings in New Delhi and Mumbai by quickwin India with 100 pass guarantee. Itil and Six Sigma at very competitive prices. About quickwin: note : we are now prometric testing center.

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Heres a, pDF copy of my resume. The update date should be displayed in the footer of the document. The resume outlines certifications, experience, and accomplishments over the years. Confident it, compliance, security, operations and development leader with 20 years of experience transforming business objectives into actionable initiatives, concepts into quantifiable improvements, and silos into unified business entities. Trusted driver of continual improvement efforts that buy stem from expertise as a de facto director-level operator, with concomitant responsibility and verified financial, technical and operational successes. Proven abilities in managing through change and exponential growth, and building consensus with key internal stakeholders, vendors and third parties. Technical expertise building qualitative and quantitative models to assess options, estimating benefits.

Itil resume
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Service Transition is to build and deploy it services. The service Transition lifecycle stage also makes sure that changes to services and Service management processes are carried out in a coordinated way.

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  4. Jason Owens, resume, it leader, over 15 years experience and a constant drive to make improvements. A unique skill-set and creative experience to help transform business and bring out the best in people. A highly polished and well written service delivery manager resume that will get the candidate noticed. Senior-level it manager with more than 10 years of comprehensive experience in it operations, specializing in strategic planning, execution, disaster recovery, and the fast delivery of services in banking, healthcare, government, oil and gas, chip design, and transportation environments.

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